Frequently Asked Questions
What is a generative AI chatbot?
A generative AI assistant uses AI to create dynamic, real-time responses, understanding user intent and context to deliver original, relevant replies beyond pre-programmed scripts.
How do AI chatbots benefit customer support?
AI customer support chatbots deliver quick, automated responses for faster issue resolution, handling tasks like order tracking and account management with 24/7 availability.
How can chatbots help in engaging potential customers?
Chatbots boost engagement by proactively greeting visitors with personalized messages based on their website behavior. By starting conversations at the right moment, such as when interest in a product is shown, they turn casual browsing into sales opportunities, driving conversions and customer interaction.
What is an AI assistant?
An AI assistant is a chatbot powered by artificial intelligence that can engage with users, answer questions, and automate tasks in real time. It uses AI to create dynamic, real-time responses, understanding user intent and context to deliver original, relevant replies beyond pre-programmed scripts.
How can an AI assistant benefit my business?
AI assistants improve customer support, generate leads, automate repetitive tasks, and enhance user engagement, leading to higher efficiency and conversions.
What industries can use AI assistants?
Our AI assistants are designed for various industries from eCommerce, SaaS platforms, customer support, healthcare, finance, real estate, and more. Depends on your needs and AI’s capabilities.
How can AI chatbots improve customer service?
AI chatbots boost customer service by delivering instant, accurate responses, handling multiple queries simultaneously, and reducing wait times. They assist with FAQs, troubleshoot issues, and escalate complex cases to human agents, enhancing satisfaction while lowering costs.
How do chatbots assist in qualifying and converting leads?
Chatbots streamline lead qualification by asking targeted questions to identify high-intent prospects, then transferring them to sales reps in real time. They also drive conversions by enabling customers to purchase, place orders, or schedule meetings directly through chat, shortening sales cycles and boosting conversion rates.
Can the AI assistant be trained on my company’s data?
Yes! You can train your AI assistant using your own documents, knowledge base, databases, webpages, FAQs, and other sources. You can instruct the AI assistant to answer only from your documents.
How long does it take to set up an AI assistant?
Deployment time varies depending on customization needs, but most AI assistants can be set up in a few hours to a few days.
Does installing an AI assistant on a website require coding?
No, installing an AI Assistant on a website does not require coding or advanced technical skills. To add an AI assistant to your website, you simply need to copy and paste a code snippet.
Can one assistant be connected with multiple channels?
Yes! One assistant can be connected to multiple channels, such as any website or online store, Facebook Messenger and Whatsapp.
Features & Capabilities
Can I customize the AI assistant’s responses?
Absolutely! You can define tone, style, and instructions to match your brand’s voice and communication style.
Does the AI assistant support multiple languages?
Yes, our AI assistant supports many languages, enabling seamless global communication.
Can the AI assistant integrate with my existing tools?
Yes! We support integrations with Slack, Nake, Make, WhatsApp, Shopify, Zapier, CRMs, and more through APIs and webhooks.
Can the AI assistant handle multiple conversations at once?
Yes, unlike human agents, AI assistants can handle hundreds of conversations simultaneously without delay.
Technical & Security
Is coding required to use or customize the AI assistant?
No coding is needed! Our platform is designed to be codeless and user-friendly. To add an AI assistant to your website, you simply need to copy and paste a code snippet.
Is my data secure?
Yes! We ensure GDPR & CCPA compliance, with encrypted data storage and strict security protocols.
Can the AI assistant run privately without sharing data?
Yes! We offer private deployment options, ensuring that all data remains within your infrastructure. Your AI assistant can operate securely without sending data to external servers, maintaining full control and compliance with your privacy requirements.
Can the AI assistant escalate conversations to a human agent?
Yes, when needed, the AI assistant can notify a real agent or transfer the conversation seamlessly.
Pricing & Support
How much does it cost to develop an AI assistant?
Pricing depends on features, integrations, and usage. Contact us for a custom quote or try our limited free plan.
Do you offer support and maintenance?
Yes! We provide ongoing support, updates, and retraining to keep your AI assistant optimized.
Can I try the AI assistant before purchasing?
Yes! We offer a free trial so you can experience the AI assistant before committing.
What if I need a highly customized AI assistant?
We offer fully customized solutions tailored to your specific needs. Contact us to discuss your requirements.