A Chatbot on your storefront, an Email Assistant in your inbox, or the whole thing set up and run by us. Every answer comes from your orders, your stock and your policies. Nothing sends until you say so.
One click. Not seven lookups.
A detaching sole is a manufacturing defect - you're on day 12 of a 30-day window.
Start your return: store.com/returns/217168
A prepaid label will be sent to s.johnson@gmail.com.
Three ways in
All three read the same store data. They differ in where the answer appears and in how much of the work we take off you.
Chatbot
from €49 a month free trial
Email Assistant
from €49 a month free trial
Operations
from €390 a month Operations from €699
Talk to usSee it work
A customer writes in French. The assistant reads the thread, checks your policy, drafts the reply in her language and prepares the return and the refund. Nothing leaves your inbox until you approve it.
What it handles
Each one answered from the order, the stock or the policy it depends on. The pill says where the answer appears.
Where is my order?
Finds the order, reads the carrier scan, answers with the date, not "it is on its way". #10431
Answered live on your storefrontDo you have this in size 42?
Checks stock per size and answers with what is actually there, with the price.
Answered live on your storefrontIt is 11 pm, is anyone there?
Answers at 11 pm from the same store data. 58% of what it answers arrives after hours.
Answered live on your storefrontWrong size, can I return it?
Reads the delivery date and your return window, drafts the reply in the customer's language. #10428
Draft waits for you in your inboxCan you send me the invoice?
Finds the order, drafts the reply with the invoice attached from your store. #10419
Draft waits for you in your inboxCancel my order, please.
Checks whether it shipped, drafts the reply, and prepares the cancellation for you to confirm. #10437
Action prepared, needs your approvalThe discount code did not work.
Verifies the code and the cart, drafts the reply, prepares a single-use voucher for your approval.
Action prepared, needs your approvalIt arrived damaged.
Reads the order and your policy, drafts the reply, prepares the return and the prepaid label for your approval. #10442
Action prepared, needs your approvalBefore and after
One customer email. Same store, same data, two different mornings.
Today, without Sensbot
7 lookupsWith Sensbot
1 decisionOne click. Not seven lookups.
Nothing sends until you say so. Autosend is a rule you switch on per case type, later.
A few snapshots from live stores. All real, all recent.
Seven stores, one inbox
A European group put its whole portfolio on one Sensbot account. Around 1,200 customer emails a month now arrive as ready-to-send drafts, each written in the customer’s own language.
Sold by its own numbers
A Polish pharmacy started on the smallest plan. After three days of watching the after-hours reports, the owner moved to the top plan at full price. Most of their customers ask questions after the counter closes.
58% answered after hours
More than half of what Sensbot answers arrives in the evening, on weekends or on holidays. Shoppers get an answer in seconds while the team is off, and the few questions that need a human are waiting for your team in the morning.
Real stores, real numbers. We don’t publish store names.
100+
Stores across Europe
Multi-store
Multiple storefronts, multiple languages, one place to manage support. We do the setup for you: connect your stores, tune the AI on your policies, and hand it over working.
Every reply starts as a draft you approve. The AI earns autonomy on your data, not on promises.
One European group runs 7 stores and ~1,200 support emails a month on a single Sensbot account.
Run by us from €390 a month
Built in the EU, GDPR-ready
EU company
Sensbot is built and run by an EU company based in Slovenia.
Hosted in Germany
Store, mailbox and chat data is processed and stored on servers in Germany.
Never used for training
Neither we nor our AI model providers train models on your data.
A Data Processing Agreement is available for every customer.
Install from your platform's app store
ChatbotEmail Assistant
Connect your channels
Your storefront, Gmail or Outlook, or the helpdesk you already use.
Answers are ready
The Chatbot works right after install. The Email Assistant reads your sent mail for a day so its drafts sound like you.
No training. Uses the tools you already have.
Reply in seconds using real order and customer data
