Sensbot Announces Strategic Partnership with IdoSell

[April 24, 2025] – Ljubljana, Slovenia – Sensbot, the next-gen AI assistant platform for e-commerce, is proud to announce its official cooperation with IdoSell, one of Europe’s leading e-commerce platforms. Thanks to this partnership, over 30 diverse online stores have already integrated Sensbot into their websites — from pet supply stores generating over €2 million in monthly revenue, to boutique florists and educational shops.

The collaboration brings AI-powered automation and intelligent customer interaction to IdoSell’s merchant ecosystem, enabling businesses of all sizes to increase efficiency, customer satisfaction, and revenue.

“We’re excited to join forces with IdoSell,” said Miha Jelenc, founder of Sensbot. “Together, we’re helping retailers transform their customer experience by automating the most time-consuming and repetitive tasks — while maintaining a human, helpful tone that builds trust.”

What Sensbot Automates for IdoSell Merchants

The AI assistant is already streamlining key operations for the first wave of IdoSell users:

  • Answering repetitive customer questions (e.g. shipping, returns, payment methods)
  • Recommending products based on customer behavior
  • Providing real-time order status updates
  • Supporting multilingual customer service without hiring extra staff
  • Helping visitors navigate complex catalogs quickly and easily

The result: faster responses, reduced support workload, and higher conversion rates.

An Assistant That Grows With You

From enterprise pet supply brands to passion-driven flower shops, Sensbot adapts to each business’s unique voice and priorities. And it’s just the beginning.

“We’re constantly improving functionality based on real feedback from store owners and their teams,” added Miha Jelenc. “Our goal is to build not just a chatbot — but a true digital team member.”

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