Return Policy
"torn sole return policy"
Return window 30 days
Status Eligible
Days used 12 / 30
AI chatbot built for ShopRenter
Sensbot reads your ShopRenter products, prices, stock and order statuses, and answers your shoppers in seconds, day and night. Install it from the ShopRenter app store.
No code. Ready in minutes.
14-day free trial · No credit card required
Native integration
+ 
Left sole is torn - 12 days old, can I return?
Sarah Johnson · s.johnson@gmail.com
KB + store data
Ready to send
Generated from policy + order + customer data
A detaching sole is a manufacturing defect - you're on day 12 of a 30-day window.
Start your return: store.com/returns/217168
A prepaid label will be sent to s.johnson@gmail.com.
Source
Order #217168
Running Shoes
Ordered: 12 days ago
Customer
Name Sarah J.
Purchases Returning · 3×
Live Chatbot
Shoppers get answers. Instantly.
Sensbot reads your ShopRenter products, prices, stock and orders in real time, so every question gets a specific answer instead of "we will check tomorrow".
- Stock, sizes and variants
- Sale prices, straight from your store
- Order status, checked against the buyer's email
- 24/7, in Hungarian and your shoppers' other languages
Eva
Eva
AI Shopping Assistant
Today
Do you have the linen shirt in M, in sage?
Yes, it is in stock, and on sale right now.
In stock
Linen shirt
Sage · M
And my order #20417? I ordered with anna.kovacs@example.com
Your order is on its way.
#20417
Shipped
Shipping method GLS home delivery
Ordered Monday
Shopper asks Sensbot reads ShopRenter Instant answer from your store data
What data Sensbot reads
Every answer uses this data.
When a shopper writes, Sensbot pulls live data from your ShopRenter store. Nobody has to look anything up.
Live data via API
Products
DetailsVariants & pricesSale pricesStock
Product questions
Orders
StatusShipping methodPickup point
Order status replies
Store context
LanguagesCurrenciesCategories
Store context
Knowledge base, built on install
Sensbot reads your store's public pages on install and keeps the knowledge base up to date automatically.
Store pages
AboutContactDelivery infoTerms & conditionsReturn policyPrivacy policy
Policy & info questions
Catalog content
Brand descriptionsCategory descriptionsBlog articles
Brand & product context
Uploaded files
PDFsWord docsExcel sheetsText files
Custom knowledge
What changes after install
Your support runs faster. From day one.
- Reply to customers in seconds
- No more searching for order or customer data
- Handle more tickets with the same team
- Consistent answers across channels
Summary · last 30 days
4.8 / 5 Helpfulness rate
4,700+ min Time saved
1,100+ Tickets handled
Order status
Shipping questions
Returns
Based on real messages handled with order and customer data
Trusted by stores across Europe
Questions about Sensbot on ShopRenter
How do I install it?
From the ShopRenter app store, like any other app. You approve the access in your ShopRenter admin, the chat widget appears on your storefront automatically, and it is removed again if you uninstall. No code, no theme editing.
Is there a free trial?
Yes, 14 days, and no card is needed to start. After that you pick a plan in Sensbot's settings, and the subscription is billed through ShopRenter.
What can the chatbot answer?
Product questions from your live catalogue: sizes, variants, stock, prices and sale prices. Order status and shipping method for a specific order. And your shipping, return and payment rules, learned from your own site.
Can anyone look up an order?
No. The chatbot only talks about an order once the shopper gives both the order number and the email address it was placed with, so nobody can read someone else's order by guessing numbers.
Which languages does it speak?
It answers in the language the shopper writes in: Hungarian for most of your customers, and German, English, Slovak, Romanian or any other language for the ones who arrive from abroad.
What does it cost?
Chatbot plans start at 4,990 Ft a month including VAT, for 150 conversations a month. Growth is 15,900 Ft (750 conversations) and Scale 33,900 Ft (2,500 conversations). Billed monthly through ShopRenter, no per-message fees.
Run a ShopRenter store?
Try it free for 14 days.
Install it from the ShopRenter app store. No code, no theme editing.
From the first day, your shoppers get answers from your live products, prices and orders.
100+ stores across Europe already answer their customers with Sensbot.