Pricing
Choose your plan
Per-product plans, priced by volume. Works on IdoSell, Shopify, Shoper and Upgates.
Flat monthly price. No credits, no per-resolution fees.
Available on IdoSell, Shopify and Shoper · not yet available on Upgates
Starter
€49/mo
- 100 AI replies
- 500 emails processed
- 1 mailbox
- No autosend
- 7-day history
- Standard processing
- Basic analytics
- Email support
Most popular
Growth
€129/mo
- 300 AI replies
- 1,000 emails processed
- 2 mailboxes
- 3 autosend rules
- 30-day history
- Priority processing
- Full analytics
- Priority support
Scale
€299/mo
- 1,500 AI replies
- 6,000 emails processed
- 5 mailboxes
- Unlimited autosend
- 90-day history
- High priority processing
- Full analytics
- Onboarding included
Done-for-you
From €390/mo
- We set it up, tune it, and keep it running
- Every mailbox, store and language
- Custom reply and processing limits
- Reply style tuned on your own emails
- Helpdesk, CRM and internal system integrations
- Full API access
- Priority support and SLA
- Named contact and monthly review
Available on IdoSell, Shopify, Shoper and Upgates
Starter
€49/mo
- 100 chats per month
- 2,000 store products
- 1 chatbot
- Limited chat history
- Sensbot branding
Most popular
Growth
€129/mo
- 500 chats per month
- 10,000 store products
- 2 chatbots
- Full chat history
- Custom branding
- Priority processing
Scale
€299/mo
- 2,500 chats per month
- 50,000 store products
- 5 chatbots
- Full chat history
- Custom branding
- High priority processing
- Onboarding included
Done-for-you
From €390/mo
- We set it up, tune it, and keep it running
- Multi-store and multi-language portfolios
- Custom volume limits across every store
- Full API access
- Helpdesk, CRM and internal system integrations
- Priority support and SLA
- Named contact and monthly review
Available on IdoSell and Shopify · not yet available on Shoper or Upgates
Free
€0/mo
- 1 FAQ project
- 1 language
- 20 generated questions
Starter
€9/mo
- 1 FAQ project
- 1 language
- 100 processed emails/mo
- 100 generated questions
Most popular
Growth
€29/mo
- 3 FAQ projects
- 3 languages
- 500 processed emails/mo
- 500 generated questions
Scale
€49/mo
- 10 FAQ projects
- 10 languages
- 5,000 processed emails/mo
- 5,000 generated questions
Enterprise
Custom
- Unlimited projects
- All languages
- Custom email volume
- API access
- Priority support and SLA
- Dedicated onboarding
Available on IdoSell · 30-day free trial · more platforms coming soon
Starter
159 PLN/mo
- 1,000 AI tasks per month
- 1 store
- Read tools (orders, products, customers, analytics)
- Basic writes (single product, stock, order status)
- Daily reports & low-stock alerts
- 3 scheduled tasks
- 7-day audit log & rollback
- Email support
Most popular
Growth
399 PLN/mo
- 3,000 AI tasks per month
- 2 stores
- Bulk operations across products
- Custom store memory (rules, preferences)
- Promotions & discount campaigns
- Web search, returns & parcel labels
- 10 scheduled tasks
- 30-day audit log, next-business-day support
Scale
999 PLN/mo
- 9,000 AI tasks per month
- 5 stores
- Scheduled writes (automated price & stock updates)
- Invoice & voucher generation
- Multi-store consolidation views
- 50 scheduled tasks
- 90-day audit log & rollback
- Priority chat, onboarding included
Enterprise
Custom
- Custom AI task volume
- Multi-store at scale
- Full API access
- Custom integrations
- Priority support and SLA
- Dedicated onboarding
Bundle pricing
Running multiple products?
Bundle plans are coming. If you use Email Assistant, Chatbot, and FAQ Generator together, contact us and we will put together a custom plan that fits your volume and budget.
Talk to us about bundlesCommon questions
- Which products work on my platform?
-
Email Assistant Chatbot FAQ Generator Store Copilot IdoSell ✓ ✓ ✓ ✓ Shopify ✓ ✓ ✓ — Shoper ✓ ✓ — — Upgates — ✓ — — Platform not listed, or a product not available on yours? Contact us and we will see what we can do.
- Are there usage credits or per-resolution fees?
- No. You pay a flat monthly price for the volume in your plan. Nothing is metered per conversation, per resolution, or per token. When you outgrow a plan you move up a tier, and the bill stays predictable.
- I am already a customer. Does my price change?
- No. These prices apply to new installs. Existing subscriptions stay on the price they signed up with, including when you switch tiers later.
- Is a credit card required to start?
- No credit card required on Shopify, Shoper, or Upgates — just install and the trial starts. On IdoSell, billing runs through your IdoSell admin, so no credit card with Sensbot is needed there either.
- How does billing work on IdoSell?
- Plans are managed inside IdoSell admin under Apps > Subscriptions. You set a charge limit there to activate a paid plan. There is no Sensbot invoice and no separate Sensbot account — everything goes through IdoSell. The 30-day trial starts automatically on install.
- Why are trial lengths different across platforms?
- Each app store sets its own rules. IdoSell offers 30 days, Shopify caps trials at 7 days, and all other platforms give 14 days. The product and pricing are identical regardless of where you install.
- What happens when my trial ends?
- You choose a plan and continue, or your chatbot or assistant pauses. Nothing is charged automatically during the trial period.
- Can I switch plans or cancel?
- Yes. Upgrade, downgrade, or cancel any time from your platform admin. No contracts, no cancellation fees.
- Do I need a separate plan for each product?
- Yes, Email Assistant, Chatbot, and FAQ Generator each have their own plan. If you run more than one, contact us, bundle pricing is on the roadmap and we can put together a combined plan now.
- What counts as an AI task on Store Copilot?
- Anything the copilot does for you in the admin: a chat reply, a scheduled daily briefing, a low-stock alert, a bulk price update. Reads and writes both count. We use "AI tasks" so the meter reflects work done, not message volume.
- Can I install Store Copilot on Shopify or Shoper?
- Not yet. Store Copilot launches on IdoSell first. Shopify, Shoper, and Upgates are on the roadmap. Email Assistant, Chatbot, and FAQ Generator are already available on those platforms.