Sensbot Email Assistant Is Now on Upgates
Sensbot Email Assistant is now available in the Upgates marketplace. It joins the Sensbot chatbot, which has been a verified Upgates add-on since November 2025.
Every incoming support message gets a draft reply built from your actual store data: orders, shipping status, products and store policies. Connect your Gmail, Outlook or IMAP inbox. You review, adjust and send. Nothing goes out automatically.
- Objednávka 24-1187
- Stav Odesláno
- Přepravce PPL
The draft comes back in the language the customer wrote in. For a Czech shop selling into Slovakia and further afield, that means Czech, Slovak and English replies out of one inbox, without anyone switching between them.
It also learns how your shop writes. The assistant reads your sent folder, groups the recurring cases and builds a playbook for each one, so the drafts sound like your team rather than like a template. When you edit a draft before sending, that edit feeds back in.
One thing worth saying plainly: the add-on asks for read access to your orders and products, and nothing else. No invoices, no customer database, no payment data. We cut the original permission list from 26 entries to 10 before the listing went live, and wrote up why.
See it in action