Other platforms
Your platform is not listed? Three ways in, from five minutes to a short project
A shop built in-house, a niche platform, something we have never heard of. If it can share its data and you have a mailbox we can read, the chatbot and the Email Assistant can run on it.
Three routes
In order of effort
- 1 Product feed, from day one The XML feed you already publish for Google Shopping or a price comparison site brings in the full catalogue, prices and variants. The chatbot answers product questions from the first day.
- 2 Orders through BaseLinker If your orders go through BaseLinker, a read-only token is all it takes, and order and parcel questions are answered from there, Allegro orders included. Sensbot + BaseLinker.
- 3 Orders through your shop’s own API No BaseLinker? If your shop can share order data through its own API, we connect it with you during setup.
The two things that decide it
Whether your shop can share its data, and whether there is a mailbox we can read. That is all. The platform's name matters much less than those two.
The mailbox can be Gmail, Outlook or anything on IMAP. The Email Assistant reads incoming mail and leaves each reply in your drafts folder, and nothing goes out until someone on your team sends it. The Chatbot goes on your site as a single script tag.
Common questions
Do I need to install a plugin?
No. Nothing gets installed in your shop. The only thing that touches your site is one script that shows the chat window.
Does the chatbot work with only a product feed?
Yes, for products, availability, prices, and your shipping, returns and payment pages. Questions about a specific order need route two or three, BaseLinker or your shop’s API.
What does it cost?
Plans start at €49 a month and are listed on the pricing page. When the order connection is set up with you, most shops start on the done-for-you package, from €390 a month, where we set up, tune and run the whole thing.
Tell us what your shop runs on.
Send the platform and the address. We will tell you which of the three routes fits.
100+ customers across Europe.
Free store support audit
We check by hand how your store answers customers. Free, no access, report by email.