Email assistant for online stores

The case arrives investigated. Your team approves.

A customer writes in. Someone opens the panel, finds the order, checks the shipment, checks what the policy allows, then writes the reply. Four lookups before a single word is written, several times an hour.

With Sensbot the case arrives investigated: the order pulled, the status checked, the reply drafted in the customer language, the next action prepared.

Your team reads it and approves. Nothing goes out on its own.

Test it on your own emails

Three levels, one idea: more of the case done before you open it

Pick the level that matches how much of the work you want off your team. You can start on one and move up later.

Drafts

Sensbot drafts customer replies from your store data.

€299 per month

A ready draft under every customer email, in the Outlook or Gmail inbox your team uses today.
Written from your own past replies, in the language the customer wrote in.
Reads your store directly, so order, stock and delivery answers come from your own data.
Nothing is sent without a person.

Selected

Investigates and prepares

Sensbot investigates the case and prepares the reply and the next action.

€699 per month

Everything in Drafts.
Finds the order and the parcel, checks the status, applies your own policy to the case.
Prepares the next action alongside the reply, for example an address correction, a note on the order or a return.
You approve it in Outlook or Gmail, in one click.

Handled end to end, you approve

Sensbot handles repetitive cases end to end. Your team approves.

€1,499 per month

Everything in Investigates and prepares.
The repetitive case types you name, taken from the first email to the closing action.
A person approves every action before it happens. That does not go away at any price.
A monthly report of what was handled and what still needed you.

Limited pilot: a small number of stores at a time.

What happens next

1 Send us one real email One real email from your hardest queue, or just your store address. That is enough to start.
2 Within two working days you get drafts on your own cases Written from your published policies and your own store data, on a copy of your store. Not a generic demo.
3 You decide You read what came back and tell us whether it is worth continuing. No install, no account, nothing to cancel.

See it on your own store

Get a demo built on your store

Send us your store address. We build a Sensbot assistant on your catalogue and your shipping and returns pages, and you get a private link to ask it anything about your products.

It is a rough cut from public data only, so it does not see live stock or orders. The real version does.

Send us one email from your hardest queue

Tell us where to look and we come back with drafts on your own cases.

Who you are dealing with

More than 100 stores across Europe run Sensbot.
It reads IdoSell, Shopify, Shoper, Upgates and WooCommerce directly. Other platforms on request.
We are an official app in the IdoSell and Shoper app stores.
Nothing sends without a person. That is the design, not a setting.