Chatbot that knows your store
Sensbot reads your orders, products, and customer history. Then answers live. No scripts. No manual lookup.
Works right after install · 14-day free trial
Today
Hi! How can I assist you today?
Do you have blue running shoes in size 42?
Yes! We have blue running shoes in size 42 available.
IN STOCK Sport Runner Pro
blue, size 42
Today
Did my order #31204 arrive?
Yes, it was delivered yesterday.
#31204
Live store data
Every answer pulls from your store in real time.
When a question arrives, Sensbot checks the knowledge base, reads live store data, and builds a rich reply in seconds.
Post-purchase support
Handles order questions automatically.
Sensbot reads shipment status, carrier, and delivery time from your store. Customer gets the answer immediately. Your team never sees the ticket.
Today
Hi! How can I help you today?
Where is my order #21716?
Your order shipped yesterday via DPD.
#21716
Today
Hi! How can I help you today?
I want to return order #21890
No problem. Return label is ready.
#21890
Product discovery
Searches your catalog. Closes the sale.
Customer asks about size, color, or availability. Sensbot finds the exact match and replies with stock, price, and a buy button. Right in the chat.
Today
Hi! How can I help you today?
Do you have blue running shoes in size 42?
Yes! We have blue running shoes in size 42 available.
IN STOCK Sport Runner Pro
blue, size 42
Today
Hi! How can I help you today?
Is the Winter Jacket M still in stock?
Winter Jacket M is available. Want me to reserve one?
Knowledge base
Knows your store from day one.
On install, Sensbot automatically scans your store pages: shipping, returns, policies, FAQ. Add your own files and webpages to teach it anything else.
Add your own
- PDF documents
- Word files
- Excel spreadsheets
- Any webpage URL
Files
Behavior
Tell it how to handle your store.
Write plain-language instructions. Sensbot follows them in every conversation: tone, escalation rules, what to avoid.
Proactive messages
Start the conversation before they ask.
Set a trigger and a message. Sensbot sends it at the right moment: idle visitor, time on page, specific URL.
Continuous improvement
Every chat reviewed. Bot gets better over time.
After each conversation, Sensbot scores what happened, estimates the time saved, and surfaces specific suggestions. Update your instructions once and the fix applies to every future chat.
Summary
Customer asked about returning shoes bought 32 days ago. Bot explained the 30-day return window and offered to start the return process.
Helpfulness
Bot gave clear, relevant information and offered further assistance, meeting the customer's expectations.
Improvement Suggestions
- Link directly to the returns form in your reply
- Add a note about the exceptions process for out-of-window cases
Start handling support
with real order data
Works with your store, customers, and messages from day one
Reply in seconds using real order and customer data
No setup. No training. Works right after install.