50+ Online Shops Now Using Its AI Platform to Automate Customer Service and Sales

We crossed 50 active shops this month.

That’s 50 stores where Sensbot is connected to real order data — handling customer questions, pulling shipping status, suggesting replies — every day. Mostly in Poland and Central Europe, mostly on IdoSell and Shoper.

It’s not a huge number by SaaS standards. But each of those shops is running live support on real orders, and that matters more to us than a headline figure.

The most common question we see across those stores? Some version of “where is my order.” It sounds simple. But answering it correctly means knowing the order number, the current carrier status, the estimated delivery, and whether anything looks off. Every time, for every message.

That’s what Sensbot does. Not magic. Just the right data, in the right place, before the agent has to go looking.

Thanks to every shop that’s trusted us enough to connect their store. More platforms coming soon.