Comparison

Sensbot vs SiteGPT per message or per month

Per-message pricing against a flat plan, with every unverified row marked as such.

The verdict

Sensbot is the better choice for an online store, because the answer is built from your live order, shipment and stock records rather than from crawled website content, and the plan price does not move with the message count.

A website agent answers from pages. Store tickets are about one order, one parcel or one size in stock, and those facts are not on a page. Sensbot reads them from IdoSell, Shoper, Shopify or Upgates at the moment the question arrives, and the Email Assistant drafts the reply in your own mailbox for an operator to send.

On price we can be precise about one side only, and we would rather be precise than guess: €49 for 200 chats, €129 for 1,000 with custom branding included, €299 for 5,000, with nothing metered inside a tier. A per-message meter turns your busiest support month into your largest invoice, and a flat plan does not.

Sensbot is best for

Online stores rather than websites
Tickets about orders, returns and stock
Real, growing volume on a price that stays still
IdoSell, Shoper, Shopify and Upgates merchants
Email drafts an operator approves and sends
An install that preconfigures itself from your catalogue

Where SiteGPT fits: SiteGPT fits if the agent is going on a marketing site, a SaaS product or a documentation site rather than a store, where there is no order to read and its $39 entry sits below our €49.

Sensbot runs ecommerce support in two places. The Email Assistant drafts a reply inside your own mailbox and an operator presses send. The Chatbot answers on your storefront. Both read live order, product and customer data from IdoSell, Shoper, Shopify or Upgates, so a question about order 5512 is answered with order 5512, not with a knowledge base article about shipping.

SiteGPT is a self-serve website agent priced per message, entering at $39 per month, and sold across a range from solo founders through to enterprise. In our August 2026 market scan it sits in the same self-serve cluster as the other website agent builders.

This is a short page on purpose. Our scan captured SiteGPT pricing and positioning but not its integration list, channels or data sources, and we would rather leave those rows blank than fill them with guesses.

Competitor pricing and plan facts below come from a pricing and positioning scan we ran in August 2026, quoted in the currency each vendor publishes. Sensbot figures come from our own pricing page. Every cost calculation shows its arithmetic and rounds in the other vendor favour. Rows we could not confirm from a primary source say so instead of guessing, and nothing here is a claim about how well the other product works.

Sensbot vs SiteGPT, side by side

Sensbot and SiteGPT side by side, checked August 2026
What you are comparing	Sensbot	SiteGPT
Pricing model	Flat monthly price per product. No credits, no per-seat fee, no per-resolution fee.	Per message.
Entry price	€49 per month for Chatbot Starter (200 chats). Email Assistant also starts at €49.	$39 per month.
What you pay at real support volume	€129 Growth covers 1,000 chats with custom branding included. €299 Scale covers 5,000. The invoice is identical in a busy month and a quiet one.	Scales with message count. Our scan does not hold the per-message rate or included volume.
What else is under the same roof	Four products from one vendor: Chatbot, Email Assistant, FAQ Generator and Store Copilot. IdoSell has all four, Shopify three, Shoper and Upgates two each. Each has its own plan, and bundle pricing is on the roadmap: run more than one and we will put a combined plan together.	A self-serve website agent, sold from solo founders through to enterprise.
Email replies with operator approval	The Email Assistant drafts the reply in Gmail or Outlook with the order context attached, and your operator presses send. Autosend only on the rules you switch on yourself.	Not covered by our source scan.
What arrives at your operator	The case arrives investigated. The order, the shipment, the return window, your policy and the customer history are read first, the reply is drafted from them, and your operator approves.	Not covered by our source scan.
Where a reply gets its facts	Live order, shipment, product, customer and return data from your store, plus your knowledge base.	Not covered by our source scan.
Ecommerce platform integrations	IdoSell, Shoper, Shopify and Upgates as installed apps, plus PrestaShop, Magento, Shopware, Sylius and Shoptet connected through their own API during setup.	Not covered by our source scan.
Channels covered	Storefront chat, email drafts in Gmail or Outlook, and helpdesk replies in Thulium, Zendesk, Freshdesk and Zoho Desk.	Not covered by our source scan.
Managed white-glove option	Done-for-you from €390 per month: setup, tuning, multi-store and multi-language portfolios, full API access, priority support and SLA, and a named contact with a monthly review.	Not covered by our source scan.
European positioning	Built for European stores. 100+ customers across Europe, Polish market first.	Not a stated position in our August 2026 scan.

Filled green check: a capability we can verify on our own side. Outlined grey check: a genuine advantage on theirs. No check means the row is descriptive, the two are level, or the answer is not covered by our source scan. A filled check never means the other product lacks the feature, only that we could confirm ours.

See full Sensbot pricing

The bill at real support volume

At real volume a flat plan is the cheaper shape, because €129 covers 1,000 chats a month and €299 covers 5,000 whatever the message count does. SiteGPT enters at $39 per month, below our €49 Starter, so at small volume that is the cheaper line and we will not dress it up as anything else.

Beyond the entry price we are deliberately silent. SiteGPT is priced per message, and our scan does not hold the per-message rate or the volume included at $39, so putting a number on a busy month here would be a guess. We do not publish guesses about other vendors.

What we can state precisely is our own side: €49 for 200 chats, €129 for 1,000 with custom branding included, €299 for 5,000. Inside a tier the number does not move, whatever the month brings.

The structural point survives the missing data. A per-message meter converts a busy support month into a larger invoice; a flat plan does not. If your volume is real and growing, that difference outlasts a $10 gap in entry price.

Why Sensbot is the better choice

You have real monthly support volume. This is the price and performance case: a per-message meter grows with the month while €129 Growth covers 1,000 chats with custom branding included and does not move.
Email is where the work actually is. The Email Assistant drafts replies inside your own mailbox with order context attached, and an operator presses send.
Your tickets are about orders, returns and stock, which are live records rather than website content. Sensbot reads them from the store platform at the moment the question arrives.
You sell on IdoSell, Shoper, Shopify or Upgates and want an install that preconfigures itself from your catalogue.
You would rather buy from one vendor. The Chatbot on your storefront, the Email Assistant in your inbox, the FAQ Generator building a knowledge base out of your own emails, and Store Copilot for IdoSell operations from 159 PLN a month. Each has its own plan today, bundle pricing is on the roadmap, and we will put a combined plan together on request.
You would rather we ran it. Done-for-you starts at €390 per month: we set it up, tune it and keep it running across your stores and languages, with helpdesk, CRM and internal system integrations, full API access, priority support and SLA, and a named contact with a monthly review.

Where SiteGPT still fits better

Your agent is going on a website rather than a store, so live order and return data buys you nothing.
You want a lower entry price. $39 per month is below our €49 Starter.
You want to set it up yourself, self-serve, without installing anything into a store platform.
You want a self-serve setup with nothing to arrange. Outside the marketplaces we are listed in, Sensbot is connected to your store during onboarding rather than installed by you.

The verdict in one line

For an online store, Sensbot is the better choice: replies built from live order records at a flat €129 for 1,000 chats, against a per-message meter aimed at website content.

Common questions

Is Sensbot better than SiteGPT?

Yes, for an online store. Sensbot builds the answer from live order, shipment, product and return records on IdoSell, Shoper, Shopify or Upgates rather than from crawled pages, drafts email replies inside your own mailbox for an operator to approve, and prices flat at €129 for 1,000 chats with custom branding included. SiteGPT is the better fit only if the agent is going on a website rather than a store, where there is no order to read and its $39 entry price is the deciding number.

Is SiteGPT cheaper than Sensbot?

We can be precise about one side only, so take it in two parts. Sensbot is €129 flat for 1,000 chats with custom branding included and €299 for 5,000, with nothing metered inside a tier, while SiteGPT is priced per message and our August 2026 scan does not hold the rate, so their busy month is a number neither of us can quote honestly. What the price buys is the clearer difference: a reply built from your live order record rather than from crawled site content. At the entry rung their $39 sits below our €49.

Why is this comparison shorter than your others?

Because we only publish facts we hold. Our scan captured SiteGPT pricing and positioning but not its integrations, channels or data sources, so those rows say "not covered by our source scan" instead of carrying a plausible guess.

What does Sensbot do that a website agent does not?

It reads the store. Order status, shipment and carrier, stock by size, return eligibility and customer history come from IdoSell, Shoper, Shopify or Upgates live, so the reply names the actual order rather than restating your shipping policy.

Is the chatbot all I get?

No. Sensbot also sells the Email Assistant for drafted mailbox replies, the FAQ Generator for building a knowledge base out of your own emails and documents, and Store Copilot for IdoSell operations from 159 PLN a month. Each has its own plan, bundle pricing is on the roadmap, and we will put a combined plan together on request.

Looking for an alternative?

Best SiteGPT alternative Read the guide

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